• Image field 245

  • Welcome to the Container Refund Point (CRP) Application Form!

     

    Before you start, here is what you need to know:

     

    • This application form must be filled out completely and all required documents provided to ensure we can accept and process your application.

    • Have questions about applying for a CRP site or prospective site? Feel free to reach out to our Expansion Team at expansion@containerexchange.com.au.

    • Before you get started, take a moment to review what is required:
      • Overview of the Application Form
      • List of Required Documents
    • Applications that do not meet the Qualifying Criteria are likely to result in the application being automatically rejected, unless there are exceptional circumstances which may be accepted at COEX’s discretion.

    • Important: By submitting this application, you confirm that you have read and agreed to the Application Terms and Conditions.

    • Good news: you can save your progress and come back to your application at any time!

    Ready? Hit 'Get Started' to begin!

     

  • 1. Contact Details

    Primary contact for this application

  • 2. Qualifying Criteria

    Applications that do not meet the Qualifying Criteria are likely to result in the application being automatically rejected, unless there are exceptional circumstances which may be accepted at COEX’s discretion. Please confirm that you meet the following criteria prior to completing your application  
  • Possession of a valid Australian Business Number (ABN)*
  • All owners / directors must be solvent and not subject to any form of bankruptcy*
  • Is the proposed location in an area of opportunity on our opportunity map linked below?*

  • VIEW THE OPPORTUNITY MAP HERE

  • Is the proposed location appropriately zoned*
  • Ability to operate 7 days if SEQ location*
  • Willing to provide evidence of sufficient working capital for CRP start-up phase*
  • If an Existing operator: 100% current contract compliance with all relevant safety audit actions closed out as appropriate*
  • If you have answered No to any questions this may result in your application being automatically rejected. Would you like to continue with the application?*

  • If you haven’t met all the criteria feel free to reach out to our Expansion Team at expansion@containerexchange.com.au to discuss your application

  • 3. Applicant Details

    These details must reflect the business entity that will enter into the Container Collection Agreement (CCA) and operate the Container Refund Point (CRP)

  • Entity Information

  • Are you a registered company*
  • Is your entity type listed below?*

  • COEX will not contract with individuals, sole traders, partnerships comprised of individuals or trusts with individual trustees.

  • Is the Applicant a Registered Charity or Not for Profit?*

  • (COEX is proud of the incredible social impact Containers for Change has already delivered for Queenslanders. we're inviting charities and community groups to become part of the Containers for Change program in Queensland as Container Refund Point Operators.

    This initiative isn't just about recycling containers; it's about supporting your community's goals. By participating, you can:

    • Drive Social Impact – Be part of a program that reduces waste and helps the environment.
    • Generate Revenue – Operate a refund point that provides a sustainable income stream to fund your community initiatives.
    • Get the Support You Need – COEX will take care of key operational aspects like maintenance, servicing, logistics and container pick up to make it as easy as possible for your group to succeed.

    To be eligible, your organisation should:

    • Be registered with ASIC and have an ABN
    • Be registered as a Not-for-Profit or Charity (with an associated charity number)
    • Be a community-run incorporated association such as sports clubs or community interest group

    Be willing to partner with our team to give your operation the best chance of success)

  • Entity Structure

  • Is the entity a subsidiary or part of a consortium?*

  • Business Profile

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Is the Applicant an existing CRP Operator with COEX?*
  • Are you currently 100% contract compliant and are all relevant safety audit actions closed out?*
  • Have you reviewed and do you understand the CCA compliance requirements?*

  • Business Capability and Experience

  • Current Engagements with COEX

  • Have you discussed this application with the Network Delivery or Expansion Team?*
  • Does the Applicant have any other existing contractual engagements with COEX?*
  • Select all that apply*

  • 4. Compliance

    Please provide accurate and complete responses. If the Applicant is made up of multiple entities (e.g. in a consortium), answer the questions and provide details for each entity

  • Investigations

    Investigations by regulators, law enforcement or other agencies into safety, privacy or other legal breaches
  • Are there any material regulatory or law enforcement agency investigations against the Applicant or any related entities including the ultimate holding company? (This includes any investigations arising from safety incidents and privacy- related incidents?)*

  • Contract Terminations 

    Contracts that were ended early due to a problem with the Applicant or related entities 
  • Are there any material instances of contract termination against the Applicant or any related entities, including the ultimate holding company?*

  • Litigation

    Current or pending legal claims or other legal disputes involved the Applicant or related entities
  • Are there any material current or pending litigation matters involving the Applicant or any related entities, including the ultimate holding company?*

  • Bankruptcy / Insolvency Status 

    This covers situations like liquidation, voluntary administration, receivership or bankruptcy filings
  • Has the Applicant, or any directors, related entities including the ultimate holding company, being subject to any bankruptcy, insolvency or external administration proceedings?*

  • Deregistration 

    Formal processes to deregister the Applicant or related entities
  • Have there been any deregistration proceedings against the Applicant or its ultimate holding company (if applicable) since the date of their last audited financial reports?*

  • Contingent Liabilities

    Contingent Liabilities are obligations that may arise in the future depending on the outcome of certain events (e.g. a pending claim)
  • Are there any material contingent liabilities of the Applicant?*

  • Mergers and Acquisitions

    If the Applicant or related entities are merging or buying other businesses
  • Are there any recent or imminent mergers or acquisitions relevant to the Applicant?*

  • Other Material Events

  • Are there any other events or factors that could have a material impact on the financial capacity and standing of the Applicant or any of its related entities, including the ultimate holding company?*

  • Modern Slavery Compliance

  • Does the Applicant (and the ultimate holding company, if applicable) have any policies, procedures or strategies to facilitate compliance with the Modern Slavery Act 2018 (Cth).*

  • Director Compliance

    These questions help ensure directors and key personnel are suitable to manage a CRP in line with legal and ethical standards.
  • Have any directors or key officeholders of the Applicant been declared bankrupt.*
  • Have any directors or key officeholders of the Applicant been disqualified from managing corporations, under the Corporations Act 2001 (Cth) or otherwise?*
  • Do any directors or key officeholders of the Applicant have any criminal convictions or charges, or otherwise subject of any criminal, civil or administrative investigation or action?*

  • 5. Proposed Container Refund Point (CRP)

    Please complete this section for one refund point. An Application is required for each CRP.

  • Proposed CRP

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof

  • CRP Type (if unsure, contact the Expansion Team)

    Types of CRPs include depots, shopfronts, small and large reverse vending machines (RVMs), bag drops and mobile pop-ups. For more information, see our website.

  • Which CRP type is being proposed?*
  • Have you applied and been approved for the COEX Asset Hire Program?*

  • Collection Model

    Collection model refers to how containers collected at your site will be sorted and transported for processing. This will affect the handling fee applicable for your proposed CRP.
  • Please indicate the proposed collection model*

  • Operating Model

  • Type of operating model proposed*

  • Proposed Operational Commencement Date

  • What date does the Applicant propose to commence operations of the CRP?*
     - -
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof

  • Please see Mobilisation Schedule Templates below:

    • Depot & Shopfront
    • Small & Large RVM
    • Bag drop
    • Pop-Up

  • Proposed Operating Hours/ Days

    (SE QLD preferred minimum: 7 days/week for depots, shopfronts and RVMs)
  • Rows
  • Will the CRP be open on the majority of Public Holidays?*

  • Zoning of Proposed CRP Site

    Please check the zoning (e.g. industrial, commercial or other) and any planning rules for your proposed CRP site. All CRP Operators are responsible for ensuring the site is appropriately zoned, including for the provision of waste services, traffic impacts and other planning issues.

  • Planning Approval

    In Queensland, planning approvals (such as development permits or material change of use approvals) are typically managed by local councils under the Planning Act 2016 (Qld). You should seek expert planning advice to ensure that any planning approvals required are obtained before operating any CRP.
  • Is planning approval required for the proposed CRP?*
  • What is the current status of planning approval*
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof

  • Current Ownership or Lease Status

  • What is the current ownership or lease status of the proposed CRP site?*
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof

  • Occupancy Status

    Is the CRP site occupied, vacant or in use for something else?

  • Cash Refunds

  • Will the CRP offer cash or a voucher option as well as member ID? Note cash may be a customer preference in depot locations*

  • Predicted Volume for the Proposed CRP

    Estimate of how many containers per year the CRP will handle, with data and analysis if possible

  • Operations

    Please provide detailed responses regarding the configuration, equipment, logistics, environmental considerations, and operational capabilities of the proposed CRP site.
  • Proposed configuration for customers  (Detail how the Applicant intends to configure the CRP to service customers i.e. members of the public presenting eligible containers)*

  • Traffic Management Plan

    A Traffic Management Plan (TMP) details the proposed traffic flow for the proposed CRP and the plans for managing safety of employees, logistics providers and customers. Please ensure the TMP includes detail of the parking facilities. More information here.

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Do you have a forklift available or the ability to secure a forklift?*
  • Is three phase power available?*
  • Would the proposed location have the ability to take on flattening equipment?*

  • Asbestos Awareness

  • Is the applicant aware of any asbestos at the proposed CRP?*

  • 6. Additional Information

  • Please insert and/or upload all additional information required for this application. A full list of required documents and templates can be found here.

    All required documents must be submitted for your application to be accepted and assessed. If you’re unsure about what is needed, please refer to the downloadable list or reach out to the Expansion Team.

  • Employment Plan

    Applicants must submit an employment plan outlining how the proposed CRP will create and sustain jobs. The plan should detail projected staffing needs, specify the types of roles to be created, and describe strategies to support and contribute to local employment growth.

  • Customer Experience Plan

    Applicants must submit a customer experience plan that outlines how the proposed CRP will ensure high-quality, consistent, and customer-focused service. The plan should detail strategies for engagement with customers, opportunities to educate about best practice use of the scheme a complaint management process and how you propose to use feedback received both directly on site and through the official Containers for Change channels to improve customer satisfaction

  • Site Design and Branding Plan 

    Applicants must submit a site design and branding plan that outlines the visual and functional aspects of the proposed CRP. The plan should include the overall design concept, site layout, signage, and accessibility considerations. It should also detail branding elements such as logos, colour schemes, and messaging, demonstrating how the site will align with the Containers for Change branding and create a cohesive, recognisable experience for users.

  • Marketing and Advertising Plan

    Applicants must submit a marketing and advertising plan that outlines how the proposed CRP will attract and retain customers. The plan should detail strategies for promoting the site and its services, including advertising channels, key messaging and promotional campaigns. It should also demonstrate alignment with the Containers for Change brand and outline how marketing efforts will support awareness, participation, and long-term growth.

  • Community, Charity and Social Enterprise Plan  

    Applicants must detail how the proposed CRP will engage with and support local communities, charitable organisations, and social enterprises. The plan should include any proposed partnerships, initiatives to support social impact, and planned employment collaborations. It should demonstrate a commitment to social responsibility and alignment with the values of Containers for Change.
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Please confirm that all of the following documents have been included in your upload*

  • 8. Final Supporting Information

    This is your final change to highlight any extra details, innovative ideas, or supporting documents that think will help your application stand out.
  • Would you like to provide any additional information that you believe would strengthen your application for this CRP?*
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof

  • 9. Conflict of Interest declaration

    Conflicts of interest can occur when your organisation (or its representatives or employees) have relationships or interests with COEX. These relationships could affect (or be perceived to affect) your ability to operate independently or fairly in the scheme.  Tip: If in doubt, it is better to disclose. 

  • This section helps COEX identify and manage any potential, perceived or actual conflicts of interest that may arise. 


    Declaring a conflict of interest will not automatically exclude your application - it helps COEX ensure that all conflicts are managed appropriately. Failure to declare may result in the application being rejected and any contracts subsequently awarded to the Applicant rescinded. 

    Declaration 
    I, as an authorised representative of the Applicant, confirm that: 

    • I am aware of the importance of disclosing any conflicts of interest.
    • I understand this is an ongoing obligation throughout the application process.
  • Please select one:*

  • 10. Final Acknowledgment, Consent and Declarations

  • Queensland Container Refund Scheme – CRP Operator Acknowledgment 
    In submitting this Application to COEX, I,*, as an authorised representative of the Applicant, confirm and declare as follows: 

    • This Application is true and accurate. 
    • I understand that if any information provided is incorrect, there may be grounds to reject this application and rescind any contracts awarded on the basis of this information. 
    • I authorise COEX to perform any relevant background and criminal history checks it deems appropriate based on the information provided in this Application. 
    • I confirm that I have obtained the express consent of any individuals related to this Application for COEX to perform relevant background and criminal history checks. 
    • I acknowledge that I have read and agree to the Application Terms and Conditions.
    • I declare that there are no known conflicts of interest in relation to this Application, or if there are any potential conflicts, they have been fully disclosed in the relevant section of this Application. 
    • I confirm that I am authorised to make this application on behalf of the Applicant and have obtained all necessary consents required for this application. 
  • Should be Empty: